What we collect

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other relevant information

What we do with the information we gather

We require this information in order to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send emails about information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for research purposes. We may contact you by email, phone, text or mail. We may use the information to customize the website according to your interests.

Security

We are committed to ensuring that your information is secure at all times. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information you can change your mind at any time by contacting us
  • we will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
  • You may request details of personal information which we hold about you. If you would like a copy of the information held on you please write to us.
  • If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

Sharing your personal data

Your personal data will be treated as strictly confidential and will only be shared with other partners in order to carry out a service for purposes connected with Wise Steps Services. We will only share your data with third parties outside of Wise Steps with your consent.

How long do we keep your personal data?

We keep data in accordance with the guidance set out in the guide of Wise Steps Data Protection and Management Policy.

Your rights and your personal data

Unless subject to an exemption under The General Data Protection Regulation (GDPR), you have the following rights with respect to your personal data: –

  • The right to request a copy of your personal data that we hold about you;
  • The right to request your data that we is found to be inaccurate or out of date;
  • The right to request your personal data is erased where it is no longer necessary for us to retain such data;